Provide IT hardware / software housekeeping and control procedures, including physical and data security
Servers, database and IT infrastructure maintenance and support including configuration and upgrade
Perform installations, migrations and troubleshooting on systems
Support end-users to resolve problems (hardware / software / network) on their workstations and related peripherals (such as desktops, notebooks, printers and photos)
Liaise and communicate with users and vendors on software / hardware issues and solutions
System / application / IT inventory / operation documentation and user training
Resolve issues that occur outside of normal business hours when needed
Perform any other duties as assigned by management
REQUIREMENTS
Degree in Information Technology related qualifications
3 – 4 years relevant experience
Ability to establish priorities and handle issue with follow-through independently
Possess strong sense of teamwork, self-motivation, positive attitude and initiative to problem solving
